Victoria Falls Private Airport Transfers

Both Enock and Webster were friendly, helpful and ready to assist with transfers and other services where it was needed.

Thank you Webster for friendly and efficient service . I would recommend your services anytime to all.

As a return client (first ride was on April 14 and second ride was on April 23) , I am genuinely leaving a fairly review here. Regarding to the service itself, I would give this company 5 star- reliable and accurate. However, why I leave a 1 STAR ⭐ this time? When the driver, Webster, came for pickup on April 23, he accused that I intentionally cancelled the reservation of 4/14 therefore he didn't get paid for the previous service and requested me to pay in cash right away. As an educated and honest traveller, I sincerely and deliberately provided Webster the reservation record to the driver, as well as asked him to share his hotspot (I didn't have mobile data connection) for me to contact Viator directly in front of him, in order to eliminate his concern. The driver refused to provide internet (maybe he didn't have data?) nor checking the reservation history that i provided. The only thing he kept saying was I cancelled the reservations deliberately and implying I am cheating and taking advantage of him. In fact, I checked the reservation record he provided, he showed the cancelled reservation (cancelled by me due to duplicated bookings), but he didn't show the paid confirmed and reservation. The confirmed and completed reservation reference number was 984930995 and is verified by Viator customer service agent. I was very offended by the rudeness of the driver and extremely disappointed with the poor management of DK Tours & Safaris. Not recommend this company for anyone who sees this review.

The driver waited for us for a while due to busy and low efficient airport immigration process. We appreciated that service. Pickup was smooth and accurate. This review also serves as a confirmation of service completion and payment.

Our whole stay was planned from the arrival at the airport to the drop-off after our stay. All arrangements was made for us and we were assisted the whole time we were at the Falls as well as with the day trip to Chobe. The personal assistance and care that was taken of us was amazing. Thank you for a good holiday and appreciation to the message to enquire if we arrived safely back home.